top of page

Privacy Policy
 

Effective Date: November 6, 2025

Toots and Roots, LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, and share information when you visit our website, www.tootsandroots.com, or otherwise interact with our gardening services.


1. Information We Collect

We may collect the following types of information:

  • Contact Information: such as your name, email address, phone number, and service address when you fill out a contact form or request a quote.

  • Payment Information: when you make a payment through our website, your payment details are processed securely by Stripe. We do not store or have access to your full payment information.

  • Automatically Collected Information: like your IP address, browser type, and general site activity, which may be collected automatically by our website host (Wix) or analytics tools to help improve our website’s performance and security.


2. How We Use Your Information

We use your information to:

  • Provide, schedule, and manage our gardening services

  • Respond to inquiries and communicate with you

  • Process payments securely

  • Improve our website, services, and customer experience

  • Comply with applicable legal obligations


3. How We Share Your Information

We do not sell or rent your personal information. We may share information only as necessary to provide our services, including with:

  • Wix – our website platform and marketing tool, which may process limited user and cookie data.

  • Stripe – our payment processor, which handles all payment-related data securely.

We may also disclose information if required by law or to protect our rights or the safety of others.


4. Data Retention

We retain your personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, or enforce our agreements.


5. Your Choices

You may contact us at any time to:

  • Request access to or correction of your information

  • Ask us to delete your personal data (subject to legal and business record requirements)

  • Opt out of future marketing emails

To make any of these requests, please email us at info@tootsandroots.com.


6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no system or method of transmission over the internet is completely secure.


7. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children. If we learn that a child under 13 has provided us with information, we will delete it promptly.


8. U.S. Customers Only

Our website and services are intended for individuals located in the United States. We do not knowingly collect or process information under international data protection laws such as the GDPR.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


10. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact:

Toots and Roots, LLC
Email: info@tootsandroots.com
Location: Chicago, Illinois, USA

bottom of page